Shipping Policy

Shipping Policy: Our shipping policies have been created to optimize value for our customers. We ship most orders within 24 hours by either US Postal Service or UPS. International shipments may take longer. All Express shipments will be given order processing preference over "Ground Shipping" also termed as "Best Way" . Tracking numbers and delivery confirmation numbers will be sent automatically to the email address that you provided when you ordered. We reserve the right to ship "best way" on all non-express shipments. We reserve the right to substitute and interchange equivalent express shipping methods between carriers. "Best-way" means that we will ship the packages by way that we feel is the best way to ship the item usually based on customer location and weight of the item.The BEST WAY shipping is either by USPS Parcel Post or UPS ground. Three day UPS service may be substituted for three day USPS service and UPS Next Day Service may be substituted for USPS Express. All shipments to PO boxes will be shipped via the closest USPS option. "Shipping Costs" refers to all expenses involved in the processing of an order and may not be limited to solely shipping charges.

Canadian Shipments / UPS Canadian Duties: We try to ship most parcels to Canada Via USPS Airmail because of the duties UPS imposes on Canadian shipments. We will not ship any item weighing over 4 lbs or having a value exceeding $50.00 via USPS Airmail because tracking numbers are not issued by this service. The brokerage fees by UPS can be found here. These fees are merely UPS brokerage fees and do not include Duties or Taxes which are based on the origin of the item, end use, and value. We encourage our customers to research the Brokerage fees, duties, and taxes that they should expect to pay before ordering by calling the UPS service line at 1-800-PICK-UPS.